Right choice for New Car Service
The simple truth is that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Wanting to get the most out of the car sales that occur towards the end of the year or are looking to ge your new car serviced for the holidays? Here is some sound advice from Wamuran Driveway in Wamuran.
The purchasing of a new car is one of the most significant investments most people make, so it is sensible to do what you can to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The simple truth is that you have the right to decide who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
New car dealers are not able to force you to take the car back to the dealership where you originally purchased it for service or repairs. Provided the work is effected to the manfufacturers specifications by a suitably skilled person and uses adequate quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Wamuran Driveway mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Wamuran Driveway mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Wamuran Driveway will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between statutory, manufacturer and extended warranties to avoid making the wrong decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be alert for new car dealers who try to incorporate “express” or “extended” warranties, often for free, when closing the deal. Often these ‘bonus’ warranties may include quite precise restrictions or provisions, and are not always easily understandable. Many times these promises provide no real additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such promises are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of distance you will be travelling to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.